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Summer 2020 Intern- Design Researcher

IBM
Introduction:

Thomas J. Watson said it best: “Good design is good business.” Visualization is critical to discovering data-driven insights and effectively communicating that knowledge to others. Designers at IBM work to create experiences that work together, work the same, and work for our clients. Does the thought of creating the platform at the heart of solutions like Watson, Blockchain, IoT, and Security excite you? If so, read on!

Your Role and Responsibilities:

START AND END DATES FOR THIS INTERNSHIP ARE DURING SUMMER 2020 (3 months)

Design researchers uncover insights, inform design decisions, and forge new opportunities to improve business outcomes through the rigorous study of people and the ecosystems in which they exist. They continuously build team understanding and empathy through empirical observation, experience, and making.

IBM will not be providing visa sponsorship for these positions now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

Required Professional and Technical Expertise:

  • Identifying and communicating high priority questions and opportunities for research to lead team towards strategic opportunities and tactical improvements
  • Identifying and communicating appropriate research methodology to address research opportunity
  • Supporting recruiting of appropriate participants for research plans and goals
  • Conducting research methods and activities to capture qualitative and quantitative data
  • Analyzing qualitative and quantitative data to generate insights
  • Delivering compelling stories to communicate actionable insights for team and stakeholders

Preferred Professional and Technical Expertise:

  • Foundational understanding of UX design
  • Experience with conducting primary and secondary research
  • Excellent collaboration skills with a persistent curiosity
  • Experience with research tools (e.g. UserZoom, survey tooling, Usertesting.com, Optimal Workshop, etc.)
  • Degree in Psychology, Human Factors, Human Computer Interaction, Anthropology, Sociology, Behavioral Economics, or related field

Being You @ IBM:

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.