IT Infrastructure Summer Intern
Will assist with desktop hardware refresh activities using established system imaging technology. Will assist the Help Desk Specialist and act as the first point of contact for users reporting technical issues. Responsible for performing other desktop and network duties as assigned by the Infrastructure and Operations Manager.
The primary responsibilities include:
- Provide first response technical support for end user, connectivity, and services issues.
- Identify technical issues and escalate to appropriate resources.
- Perform hardware and software installation using established network imaging technology.
- Develop/maintain desktop and network support documentation and operating procedures.
- Troubleshoot printer device and print server problems.
- Maintain inventory of desktop and network hardware and software.
- Maintain all information in a confidential manner.
- Other duties as assigned.
Requirements include:
- Enrolled in Information Technology or Computer Science degree field.
- Ability and desire to improve technical knowledge and skills.
- Strong oral and written communication skills.
- Ability to respond professionally to end users experiencing technical issues.
- Detail oriented with excellent organizational and multitasking skills.
- Ability to work with the Infrastructure team and other IT personnel to resolve technical issues.
- Ability to work well under pressure.
Visit www.streckcareers.com to learn more about Streck and apply for this opportunity.
Streck develops and delivers quality control and diagnostic products that touch millions of lives and help validate the reputations of laboratories, hospitals and clinicians all over the world.
For all of us at Streck, our job is not simply about scientific accuracy. It is just as much about responsiveness, commitment and responsibility.
The result is something science alone cannot create: Trust.
Streck is an Equal Opportunity/Affirmative Action employer and forbids discrimination against any employee or applicant because of race, color, religion, gender (including pregnancy, gender stereotyping and caregiver status), sexual orientation, gender identity, transgender status, national origin, disability, genetic information, citizenship, marital status or status as a covered veteran in accordance with applicable federal, state and local laws.